online learning series | Community supervision
Probation's Role in Recovery: Accountability, Treatment, and Community Health
Core concepts
Probation blends supervision with treatment and recovery.
Officers build trust and promote accountability for success.
Practices evolve toward person-centered, evidence-based care.
Case planning connects courts, providers, and communities.
Recovery support improves outcomes.
Lesson Overview
This video highlights how probation departments are shifting focus on supervision to a more holistic model of accountability, treatment, and support. The video demonstrates how probation is evolving to address substance use as a health issue, build trust with clients, and connect individuals to the resources they need to succeed. Viewers see how probation officers are embracing medications for opioid use disorder (MOUD) and treatment programs, while working across agencies, to strengthen both individual recovery and public safety.
Meet the Speakers
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Continuous Quality Improvement Manager
Common Pleas Probation
Franklin County, OHSara Shields has worked for the Franklin County Court of Common Pleas Adult Probation Department since 2001. In her current role as the Continuous Quality Improvement Manager, she helps ensure the department adheres to evidence-based practices, oversees the department’s MAT program, and serves as a liaison with staff and external stakeholders. She is a lead trainer for the Probation Officer Training Program through the Supreme Court of Ohio and teaches classes to new probation officers. Sara has a M.A. in Sociology and a B.A. in Criminology from Ohio University.
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Local Probation Supervisor
Chesterfield County, VAMrs. Anna Hefferon is a Probation Supervisor for special programs at Chesterfield County/Colonial Heights Community Corrections and Pretrial Services, with over 17 years of experience working with justice involved individuals. Her previous positions include working as a Pretrial Officer for an intensive program for pretrial clients living with a Serious Mental Illness and Substance Use Disorder and, a reentry case manager for individuals being released from the Richmond City Jail. She holds a Master of Criminal Justice degree from Virginia Commonwealth University. Anna holds the position of Secretary for the Virginia Community Criminal Justice Association (VCCJA) and is a trainer in Effective Practices in Correctional Settings (EPICS). Anna lives by the wise Dr. Seuss quote “Unless SOMEONE like YOU CARES a whole AWFUL LOT, nothing is going to get BETTER, IT’S NOT”.
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CCS Assistant Director
Chesterfield County, VAJoAnn McLaurin-Carpenter is the Assistant Director of the Chesterfield County/Colonial Heights Community Corrections Services. JoAnn has worked in the field of community corrections for the past 21 years. Her career includes experience as a Pre-Trial/Probation Officer, supervising individuals with serious mental illnesses and Substance Use Disorders, and as a Probation Supervisor for the General District/Circuit Court unit. JoAnn is a member of the Legislative Committee, the Probation Advancement Committee (PAC), the Skill Enhancement and Employee Development (SEED) committee, and the VCCJA Secondary Trauma Group, where she serves as a trainer. She is an alumnus of Howard University and Virginia State University. Her mantra... Live Well, Laugh Often, and Love Much!
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CCS Director
Chesterfield County, VAGary Hughes is the Director of the Chesterfield County Community Corrections Program, where he oversees Local Probation, Pretrial Services, the Center of Risk Reduction, Dual Treatment Track, and the Domestic and Sexual Violence Resource Center. Previously, he served as Director of Community Corrections for Henrico County for three years. Additional experience included six years as a Probation Services Supervisor for Chesterfield County Community Corrections. Prior to his appointment as a supervisor, he worked for four years as a Local Probation Officer in the Domestic Violence Unit at Chesterfield. He started his career as an Adult Probation Officer for Maricopa County in Phoenix, Arizona. His experience in the Criminal Justice field spans over 27 years. He graduated from Arizona State University with a degree in Criminal Justice.
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Chief Probation Officer
Franklin County, OHElisha Zerman, the Chief Probation Officer in the Franklin County Municipal Court, has led Pretrial and Probation Services as it has gained statewide status as a criminal justice leader in Ohio. In 2024, the Ohio Chief Probation Officer Association recognized the department with the Excellence Award for maintaining public safety, ensuring victims’ rights are fiercely protected, and allowing offenders a chance at rehabilitation.
With more than 20 years of experience in Criminal Justice and Probation, Zerman has also served as the Chief Probation Officer for the Common Pleas Court and its Family Court Division. She received her bachelor’s degree in addiction studies from the University of Cincinnati and a master’s in justice administration from Tiffin University. She serves as a board member and committee member on several criminal justice boards in the Columbus area. She enjoys supervising clients and serving the public, but her ultimate passion is supervising others, watching staff grow and learn as professionals. She does this by being a good role model, empowering staff, helping clients, and the communities she serves. - 
      
        
      
      
MARCH Program Supervisor
Franklin County, OHMr. Ryan Topping has over 15 years of experience in the human services field, which includes probation and community case management. He is a probation officer supervisor and Director of the MARCH Program (MAT. Assessment. Referral. Collaboration. Hope.) with the Franklin County Municipal Court. His previous positions include working as a probation officer for the county's opiate specific court. He holds a Master of Human Services degree from the University of Dayton as well as a bachelor’s in psychology from Capital University. He has experience working with various populations, such as those struggling with addiction, mental health, and homelessness. His proficiency in networking has enabled him to make partnerships with several community agencies, which now provide services at the Franklin County Municipal Court.
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Judge
Franklin County, OHJudge Paley served on the Columbus City Council from 2009 to 2015, when she was elected as Judge of the Franklin County Municipal Court. Judge Paley serves on the Probation Committee, the Rules and Policy Committee, the Finance and Budget Committee, and the New Courthouse Committee. Judge Paley strives for alternatives to jail and has helped several first-of-their-kind programs, including CAP IT (a domestic violence program for the LGBTQ community), as well as MAT (a medication-assisted treatment program) at the courthouse.
Prior to assuming office, Judge Paley served as a commissioner for the Columbus Civil Service Commission. She has served on numerous boards of directors and held leadership positions with many organizations, including the Greater Columbus Arts Council, the Neighborhood House, the National Council of Jewish Women, Dynamic Leadership, Inc., the Columbus Area Labor Management Committee, and the Legal Task Force of the Columbus Coalition Against Family Violence. Judge Paley holds a Bachelor of Science in Psychology from The Ohio State University and a Juris Doctorate from Capital University Law School. She lives in Columbus with her husband Brian and six cats. Judge Paley enjoys the arts and spending time with her large immediate and extended families.