Process Mapping | Ingham County, MI

Tools
Written By Rulo Strategies

This resource was shared by Capt. Robert Earle of Ingham County Sheriff’s Office at the December 17, 2025, Virtual Solutions Swap.

Process Map Example

overview

  • The Ingham County Sheriff’s Office used process mapping to strengthen MOUD delivery in a jail setting by reducing duplication, clarifying roles, and ensuring rapid medical screening and other expectations are embedded into provider contracts—an approach that supports facilities managing very short stays, diversion concerns, and high re‑incarceration rates.

  • This resource is intended for jail administrators, medical providers, reentry staff, and county partners seeking to strengthen MOUD delivery and continuity of care in facilities experiencing high churn and increasingly brief lengths of stay.

  • A corrections agency could use these insights to refine workflows, update provider contracts, and conduct focused process‑mapping sessions, similar to Ingham County’s recent three‑hour review, to identify redundancies and missed touchpoints, particularly in systems shaped by bail reform and large numbers of individuals held for less than 72 hours.

Rulo Strategies https://www.rulostrategies.com
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