07 | Targeted Implementation or Improvement Plan

You already know what is broken. This engagement gives you the structured outside perspective and the written action plan to actually fix it, not just talk about it.

Is this approach right for you?

BEST FIT FOR

You know a core process, such as intake, referrals, or case management, is not working well, but your team lacks the time or an outside perspective to fix it systematically.

NOT THE RIGHT FIT IF

You need results in less than 10 weeks, or you have not yet identified a specific process to target.

What you’ll have

A written action plan with concrete steps, named responsible parties, and a timeline, ready to hand off to your team and share with funders.

What the vendor does

• Reviews current practices against research-informed models

• Facilitates 1 to 2 structured working sessions

• Drafts a written action plan with steps, responsible parties, and timeline

• Optional: brief technical assistance during early implementation

Your team’s role

1 to 2 working sessions plus document sharing. Moderate but manageable.

• Selects the priority focus area based on program needs

• Makes key staff available for working sessions

• Shares existing policies, forms, and workflows

• Reviews and finalizes the implementation plan