Cordata Haven Care Coordination Platform | Onondaga County, NY
Haven is Cordata Healthcare Innovations' care coordination solution for addiction and mental health. Cordata describes it as a way for agencies to organize follow-through for people who need support after an overdose, a behavioral health crisis, a public safety encounter, an outreach contact, or a referral from a partner. Participating organizations share visibility into client needs, outreach activity, referrals, assessments, services, and follow-up. Karen Buck of the Onondaga County Sheriff's Office, which uses Haven, and Michael Brooks of Cordata presented it at the September 8, 2026 COSSUP Virtual Solutions Swap.
Who might use it
County teams that coordinate a post-overdose or post-crisis response across more than one agency, including sheriff's offices, overdose response teams, quick response teams, and mobile crisis teams. The behavioral health providers, peer programs, hospitals, and social service agencies that send and receive referrals inside that response are the other half of the audience, since a coordination platform only works if the partners use it.
How to use it
Use Haven's functions as a requirements list before evaluating any care coordination software: shared client records across organizations, referral tracking that shows follow-up, mobile access for outreach staff, geographic views of where need is concentrated, and on-demand reporting. Take that list to your partners first and confirm which functions you need and which you already have. This is a vendor product, not a template you can download, so contact Cordata through its website for pricing, a demonstration, or references.