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02 | Client Point-in-Time Needs Assessment

Who does our program actually serve, and what do they need?

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04 | Case Study or Lessons-Learned Brief

How do we capture our innovation or success story in a way we can use repeatedly?

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How do we make our data visible and actionable for staff?

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How does this process actually work, and where does it break down?

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How do we communicate our value consistently?